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Free Delivery Over AED 100 To UAE Only

New user Code!

NEW10
Free Delivery Over AED 100 To UAE Only 50 AED Delivery to GCC

Help & Advice

Shipping

What countries do you ship to?

  • We currently ship to the United Arab Emirates and GCC Countries.
  • To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

  • Standard shipping normally takes 1 day Across Dubai.
  • shipping Across UAE from 1-2 days (for an additional charge) estimated at checkout.
  • International shipping times depend on the products and destination Contact Us for more inquires.

Returns and Refunds

How do I return a product?

Requesting refund or Return

You can return products within 7 to 14 Working days from the date of receipt, considering official holidays in some Gulf countries (such as Eid Al-Fitr, Eid Al-Adha, National Day, etc.).

To refund a product from glagil.com, follow these steps:

  1.  Check Eligibility: Ensure the product is eligible for return within 14 Working days.
  2.  Log In: Access your account and go to "My Orders."
  3.  Select the Item: Choose the item to return and click "Return."
  4.  Provide Reason: Choose a reason for the return.
  5.  Schedule Pickup: Arrange a pickup time.
  6.  Prepare the Item: Ensure the product is unused, in original packaging, with tags and accessories.
  7.  Hand Over the Item: Give the item to the delivery agent.

    Make sure That you read the Refund Policy

How long will it take to receive my refund?

  • Refunds are processed using the same payment method as the original purchase (credit card or cash).
  • Refund requests are typically processed within 7 to 14 working days.